Property Managers are always swamped in reports, billing, invoices, maintenance, rent collection, debt collection, and many other things that make their lives feel chaotic and busy. Great property managers are able to be efficient and minimize headaches in order to make their lives, and the lives of their staff and tenants, much more manageable.
Reduce Paper-Based Process
One thing a property manager can do is avoid any and all paper-based processed. When you manage hundreds of units on a property, having papers scattered about the office and stacks of manila folders with renter information on them is not efficient or orderly. Being able to digitally access files and complete many offices processes online or through the company intranet is always a technology solution that property managers beg for.
Use Rental Software
Most properties are using software to manage their units such as AppFolio Property Manager, Yardi, Quicken Property Rental Manager, Buildium, Skyline and much more. There are nearly 100 different property management software available that make renting a breeze from having all of your accounting online, being able to pay rent online, showing occupancy and vacant units, managing payroll, maintenance records, and invoicing. The software is easy to use for everyone from the leasing agents to the Maintenance Manager.
Use SMS Messages
There are so many programs available now to send out mass texts and people are so attached to their phones, sending SMS messages to tenants and potential renters is the most efficient way to reach people. Make sure to have them sign up for message alerts themselves by checking a box on a tour card, or their lease. Property managers can set up automated messages three days before rent is due for a monthly reminder, send out information blasts about resident retention events, and even send out information about the property such as parking lot closure, pest control schedule etc.
Being a great property manager is easy when time management and efficiency is used hand in hand with technology. Scott Properties embraces a modern property management style.