Charleston Property Management | If you own rental properties one of your concerns should be tenant retention. When tenants decide to move out of your property you are left with a vacancy and time where rent is not being collected. When tenants move out, you must spend money on cleaning services, maintenance, repairs, repainting, carpet shampooing, marketing, and many other expenses. Making sure your great tenants don’t move out is essential and Charleston property management can help property owners decrease their vacancies and increase their retention rates.
Some ways that Charleston property management can help you increase your tenant retention are:
- Being Available:Tenants want to know that they are being heard by their landlords or property managers. They get frustrated when maintenance requests or questions go unanswered or when they cannot get ahold of the property owner to arrange rent payments or renew a lease. If you own more than one rental property, you can feel inundated with calls from tenants. Using Charleston property management to manage your rental homes means that you don’t have to be at the beck and call of your tenants, but they are still being helped with amazing service through a property manager!
- Handling Maintenance: Handling the maintenance on your property can be tiresome and tedious, especially if you do not live near your rental property. Tenants also expect their maintenance issues to be dealt with in a timely fashion if they have to have repaired. Charleston, property management employees, are adept at making quick decisions that are within your budget and deploying the right vendors to the home to fix issues quickly. Also, property managers can get ahead of maintenance issues by conducting inspections of the house, changing the air filter quarterly and regularly checking in with their tenants to make sure the home is to standard.
- Doing Extra-Tenants tend to stay in homes where the landlord or property manager goes above and beyond or out of their way to ensure that tenants are satisfied and happy. Some of the things that Charleston property management firms could consider are offering vouchers off rent for referrals that sign a one year lease, providing free carpet cleanings, having a grace period on rent due date, keeping up landscaping or providing lawn services, offering online access to rent accounts.
If you are ready to see what a difference using a Charleston property management company can make, contact Scott Properties today!